Billing & Insurance
Transparent pricing, flexible payment options, and comprehensive insurance support to make your care accessible.
Accepted Insurance Plans
We work with most major insurance providers to help make your care more affordable.
Blue Cross Blue Shield
HealthPartners
Medica
UnitedHealthcare
Aetna
Cigna
Humana
Medicare
Minnesota Medical Assistance
MinnesotaCare
Important: Insurance coverage varies by plan. We recommend contacting your insurance provider to verify your mental health benefits, copays, deductibles, and any pre-authorization requirements before your appointment.
Payment Options
We offer multiple payment methods to accommodate your needs and preferences.
Credit/Debit Cards
Visa, MasterCard, American Express, Discover
Health Savings Account (HSA)
Use your HSA funds for eligible medical expenses
Flexible Spending Account (FSA)
Use your FSA funds for qualified medical expenses
Cash or Check
Pay at the time of service
Financial Policies
Payment at Time of Service
We require payment at the time of service for all copays, deductibles, and self-pay amounts. This helps us keep our administrative costs low and pass those savings on to you.
Sliding Scale Fees
We offer sliding scale fees for patients without insurance who meet income requirements. Fees are based on household income and family size. Please contact our office to discuss eligibility.
Payment Plans
For balances over $200, we offer interest-free payment plans. We can set up automatic monthly payments to make it convenient for you to manage your healthcare expenses.
Late Cancellation Policy
We require 24 hours notice for appointment cancellations. Late cancellations or no-shows may result in a $50 fee. We understand emergencies happen and will work with you in those situations.
Financial Assistance
We believe everyone deserves access to quality mental health care. We work with various financial assistance programs and can help you explore other resources if needed.
Frequently Asked Questions
Common questions about billing, insurance, and payment options.
Do you accept my insurance?
We accept most major insurance plans. Please contact our office to verify your specific coverage and benefits. We recommend calling your insurance provider to confirm your mental health benefits and any pre-authorization requirements.
What are your fees for services?
Our fees vary based on the type and length of appointment. Initial evaluations are typically $300-400, and follow-up appointments range from $150-250. We offer sliding scale fees for patients without insurance who meet income requirements.
Do you offer payment plans?
Yes, we understand that mental health care can be expensive. We offer flexible payment plans for patients who need assistance managing their medical bills. Please contact our billing department to discuss options.
What if I can't afford treatment?
We believe everyone deserves access to quality mental health care. We offer sliding scale fees based on income and family size. We also work with various financial assistance programs and can help you explore other resources.
How do I submit insurance claims?
We handle all insurance billing for you. We will submit claims to your insurance company and work with them to resolve any issues. You will receive statements showing what your insurance has paid and any remaining balance.
What is your cancellation policy?
We require 24 hours notice for appointment cancellations. Late cancellations or no-shows may result in a $50 fee. We understand emergencies happen and will work with you in those situations.
Questions About Billing?
Our billing team is here to help you understand your benefits and payment options.
Office Hours
Billing department hours
Mon-Fri: 8AM-5PM
Important Notice
Insurance benefits and coverage can change throughout the year. We recommend verifying your benefits before each appointment, especially if you've recently changed jobs, insurance plans, or if it's a new calendar year. We are happy to help you understand your benefits and estimate your costs.